Elder Law Group PLLC
SMS / Text Messaging Terms and Conditions
Program Name: Elder Law Group PLLC Client Communications & Appointment Reminders Program
Effective Date: 07/10/2026
1. Overview
By providing your mobile phone number and checking the SMS consent checkbox on our Contact Us form, or by otherwise giving us verbal or written consent, you agree to receive text messages (SMS) from Elder Law Group PLLC related to your inquiry and, if you become a client, your case and appointments. This program is designed to give clients convenient status updates, appointment reminders, and quick answers to scheduling questions.
2. Description of the SMS Program
Elder Law Group PLLC sends text messages only to individuals who have opted to receive them, and only for the following purposes:
– Preferred Communication Updates: If you choose text messages as your preferred way to communicate, we will use SMS to send you updates about your inquiry or case, answer your questions, and share relevant information related to your matter.
– Appointment Reminders & Confirmations: We send reminders about upcoming appointments, confirm attendance to programmed visits and help you reschedule if you need to.
These messages are transactional and informational in nature. Elder Law Group PLLC does not use this program to send marketing or promotional messages.
3. Message Frequency
Message frequency varies and is not fixed. You may receive multiple messages in a given week if you have an upcoming appointment or an ongoing conversation with our team, and you may receive no messages at all in weeks when there is no scheduling activity or open inquiry tied to your account.
4. Message and Data Rates
Message and data rates may apply. The specific charges, if any, depend on the terms of your individual wireless plan and your mobile carrier. Please contact your wireless carrier with any questions about your text messaging or data rates and charges.
5. How You Opt In
You opt in to this program by checking the SMS consent checkbox on our Contact Us form and submitting your mobile phone number, or by otherwise providing your phone number along with verbal or written consent to receive text communications from our staff.
6. How to Opt Out. STOP Instructions
You can cancel text messages from Elder Law Group PLLC at any time. Just reply STOP to any text message you receive from us. After you send STOP, we will send you one final message confirming that you have been unsubscribed, and you will not receive further messages from this program unless you opt in again.
7. Getting Help. HELP Instructions
If you need help at any time, reply HELP to any message from us, or contact our customer support team directly using the information below.
8. Customer Support Contact Information
Email: info@elgwa.com
Phone: 509-283-1123
9. Carrier Liability
Carriers are not liable for delayed or undelivered messages. This program is intended to work with major U.S. and Mexican mobile carriers; however, coverage and delivery may vary by carrier and are not guaranteed.
10. Privacy
We respect your privacy. Please review our Privacy Policy to learn how we collect, use, and protect your information, including your mobile phone number. Consistent with our Privacy Policy, mobile phone numbers and SMS opt-in data are not shared with third parties or affiliates for marketing purposes.
11. Changes to This Program
We may update these Terms and Conditions from time to time. Any changes will be posted on this page along with an updated effective date. Your continued participation in the SMS program after changes are posted constitutes your acceptance of those changes.
12. Contact
Questions about these Terms and Conditions can be directed to us using the customer support contact information listed above, or by visiting our Contact Us page.